House Rules

Greenhill House Manual

Welcome to Greenhill. We've put a great deal of care into creating a comfortable, entertaining, and relaxing space for our guests. This House Manual contains helpful information, operating instructions, and a few important guidelines to help ensure an enjoyable stay for both your group and our neighbors.

If you need assistance at any time, please reach out through Airbnb messaging or the Ring Doorbell. The doorbell goes directly to the host. Tell all guests to knock or text you to open the front door.

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Quick Guide ​

Property Address: 4461 Greenhill Drive, Las Vegas, NV 89121

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Quiet Hours: 10:00 PM – 8:00 AM

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Trash Day: Every Wednesday morning. If your stay overlaps Wednesday or checkout is Tuesday, please place trash bins by the large palm tree at the end of the driveway.

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Parking & Arrival

• Please park two vehicles closest to the courtyard entry. Do not park on the pavers next to the bamboo fence or block wall. One additional vehicle may park directly in front of the property.

• Please be respectful of our neighbors when arriving and departing. Keep voices low, avoid slamming vehicle doors, and do not congregate in front of the property.

• All rideshares, taxis, food deliveries, and transportation services must load and unload directly in front of the property. Guests may not wait, park, or be picked up across the street or in front of neighboring homes.

• If a guest arrives without an access code, please message through Airbnb, knock on the front door, or use the Ring Doorbell for assistance.

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Need Assistance?

The fastest way to reach us is through Airbnb messaging. Please keep Airbnb notifications enabled throughout your stay.

Important property information, support requests, access instructions, and safety notices may be communicated through Airbnb messaging.

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Checkout Checklist

• Lock all doors and windows.

• Gather all used bath, pool, hand, washcloth, and kitchen towels and place them in the laundry baskets.

• Leave used bed linens on the beds.

• Remove personal food and beverages from the refrigerator.

• Start the dishwasher if dishes were used; do not leave dirty dishes in the sink or any food that will attract flies.

• Dispose of trash in the outdoor bins.

• Clean the BBQ grills or run in heavy dishwasher load if used.

• Send a quick Airbnb message letting us know you have departed.

• Any board games used must be put back in their packaging and stored in designated board game storage for the next guest.

• ANY PLUGGED REMOVED OR FURNITURE MOVED MUST BE RETURNED TO WHERE IT WAS FOUND

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Property Access

• Guests are welcome to enjoy the entire interior of the home, backyard, front courtyard, and paved walkways surrounding the property.

• Please stay off the front lawn, do not enter the area behind the backyard bamboo fence, and do not access the side yard beyond the spa equipment.

• The side access door must remain locked at all times and should only be opened during a true emergency.

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Respect Our Neighbors

• Greenhill is located in a quiet residential neighborhood.

• Quiet hours are from 10:00 PM to 8:00 AM.

• No yelling, screaming, chanting, loud cocktail noise, amplified outdoor music, DJs, microphones, outdoor karaoke, bands, PA systems, or disruptive behavior is permitted. ​

• The property utilizes recorded Ring security cameras at the front of the property and in non-guest areas for security purposes.

Please remain inside the home, courtyard, or backyard while waiting for transportation.

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Pool, Spa & Backyard

• Guests are welcome to enjoy the pool, spa, patio, and backyard amenities.

• Children must be supervised by a responsible adult at all times. No glass is permitted in the pool area.

Please turn off spa features when finished and secure covers when applicable.

• Spa heating instructions are posted near the spa controls. If the spa heater, pool controls, lighting, or Pentair system is not responding properly, please contact the host before attempting any troubleshooting. Occasionally, Pentair system updates or communication interruptions may require a remote reconnect, which can typically be resolved quickly by the host.

• For safety, no diving, running, rough play, glass containers, or horseplay is permitted in or around the pool and spa areas.

BBQ operating instructions are posted nearby. Guests are responsible for cleaning the grill after use and ensuring propane is turned off when finished.

• Please do not place trash or personal items in the maintenance bin located behind the tree near the spa.

Use of the pool, spa, BBQ, and outdoor amenities is entirely at the guest's own risk. No lifeguard is on duty.

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Entertainment Areas

• Please enjoy the pool table, arcade games, karaoke system, board games, piano courtyard, coffee station, and other amenities provided throughout the home.

• We simply ask that all items be treated respectfully and returned to their original locations after use.

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Kitchen

• Feel free to use all kitchen appliances, cookware, dishes, utensils, and amenities throughout your stay.

We provide most essential cooking necessities, a selection of common spices, cooking oils, and a dedicated coffee & café bar stocked with coffee, tea, sweeteners, and beverage essentials to help make your stay more comfortable.

• Please clean up spills promptly, especially on new quartz countertops, to avoid permanent stains & avoid placing hot items directly on countertops, and start the dishwasher before checkout if practical. ​

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Zero-Tolerance Larger Gathering & Party Policy

• This property is not intended for parties, large gatherings, commercial events, DJs, bands, amplified music, or unauthorized functions.

• Any unauthorized event may result in immediate termination of the reservation without refund.

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Smoking Policy

• Cigarettes, cigars, and cannabis flower products are permitted on the back patio only.

• Smoking is not permitted indoors, in the front courtyard, on the front lawn, near the pool, or anywhere in front of the property.

• Low-odor vape devices and cannabis pens are permitted inside the home.

• Please dispose of smoking materials in the red receptacle located under the patio.

• Nothing may be used indoors that creates smoke, excessive odor, or activates smoke detection systems.

• Tampering with smoke detectors, removing batteries, covering detectors, or disabling life-safety equipment will result in immediate removal from the property.

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Equipment & Maintenance

• Please do not repair, troubleshoot, move, disconnect, modify, or tamper with appliances, electronics, HVAC equipment, pool equipment, internet equipment, locks, televisions, gaming systems, or utility systems.

• If something is not working properly, simply notify the host. We understand that normal wear and tear occurs and most accidental issues are resolved without charge. Our goal is simply to be made aware of problems so they can be addressed promptly.

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Security & Privacy

• Exterior Ring security cameras are active at the front of the property, front courtyard, driveway, and non-guest access areas.

• In accordance with Airbnb policy, there are no recording devices inside the home, inside guest areas, bedrooms, bathrooms, or facing the backyard, pool, or spa. Tampering with security, fire, safety, or monitoring equipment is strictly prohibited.

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Restricted Areas

• Guests may not access the front lawn, side yard beyond the spa equipment, area behind the backyard bamboo fence, locked closets, owner storage spaces, utility areas, or any location marked as restricted.

• The side access door must remain locked and should never be opened except during a true emergency, as it automatically locks behind you and may restrict access back into the property.

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Property Information

• Greenhill has recently undergone extensive renovations and upgrades, including furnishings, amenities, décor, entertainment features, technology, linens, and guest comforts.

• While we strive for perfection, occasionally something may require attention. Please notify us immediately if anything needs service.

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Posted Notices

• Additional instructions, safety information, and operating guidelines posted throughout the property are considered part of this House Manual.

• Guest Responsibility & Acknowledgment

The booking guest is responsible for communicating all house rules to every member of their group, visitors, vendors, rideshare drivers, and service providers associated with the reservation.

• By staying at Greenhill, guests acknowledge that they have read and agree to comply with this House Manual and all posted property instructions.